Communications research is an area of expertise in which Moroka River excels. Lachlan Drummond was invited to appear as an Expert Witness during the Hazelwood Mine Fire Inquiry to evaluate the quality of communications from authorities to affected communities. Lachlan Drummond has undertaken communications testing with corporates and government clients including:

Australian Taxation Office (ATO), Australian Securities and Investments Commission (ASIC), GE Money, ANZ, La Trobe University, Monash University and Energy Safe Victoria and Victorian Building Commission among many others.

Often this involves qualitative and quantitative research looking at how comprehension, tone, saliency, resonance and of course effectiveness. His communications research experience is across all channels including digital, TV, print and radio.

This includes concept testing of TVC for government and corporate clients to maximise their effectiveness.